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Customer Service Operative
Toilets+ Limited – Wymondham
Salary: £27,040.00 per year – full time permanent
40 hours per week (Monday to Friday)
Working from our Head Office at Wymondham
Generous annual loyalty bonus
20 days annual leave + 8 bank holidays
Additional paid leave days between 25th December and 1st January in respect of annual Christmas closure (discretionary)
We are looking for a capable and organised individual to join our Customer Service Team
About Us at Toilets+
Toilets+ Limited is the largest independent Portable Toilet company in South, East and Central England. We have thousands of toilets on short and long-term hire across 19 counties, delivered and serviced by our reliable, experienced teams. Our extensive range includes portable toilets for construction and events, luxury toilet trailers for weddings, festivals and corporate events, and we also fulfil servicing for portable toilets and welfare units supplied by third parties. Founded in Norfolk in 1990 and operating for over 35 years, Toilets+ Limited is a well-established, expanding, family run business.
About the role
This position will form part of our Customer Service Team dealing with high numbers of calls from existing and new customers, raising the required paperwork for contracts and dealing with all relevant enquiries and queries from Depot Managers and our Service Drivers.
We’re an expanding, family-run business
Toilets+ Limited aims to offer the highest quality provision with regard to the hire and servicing of portable toilets. To achieve this objective, the organisation will maintain an effective and efficient Quality Management System based upon the requirements of ISO 9001:2015.
Applicants will be asked about any unspent convictions or cautions as defined by the Rehabilitation of Offenders Act 1974. Appointment to this role may be subject to Disclosure and Barring Service checks. Please be aware that any offer of employment is subject to satisfactory attendance, conduct, performance and references.
This job description is only a summary of the role as it exists and is not meant to be exhaustive. The responsibilities, accountabilities and experiences might differ from those outlined, and other duties, as assigned, might form part of the job.
We want everyone to feel valued, supported and comfortable being their true self at work. We are proud to be a diverse and inclusive employer, supporting social mobility and providing opportunities for people whatever their background.
To be considered, please submit your CV and covering letter telling us why you believe you would be a good fit for the role on or before the closing date which is Sunday 7th June 2026. Interview to be held the following week. We reserve the right to close this vacancy early if we receive sufficient interest in the role.
Ability to commute/relocate:
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Experience:
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At Toilets+, we’ve been delivering reliable portable toilet hire across East Anglia for over 30 years
With more than 7,000 units in service, we’re trusted by builders, event organisers, and facility managers for our fast, friendly, and professional service. We’re a local company with big ambitions—and we’re always looking for great people to join our team.
For over 35 years, Toilets+ has provided clean, reliable portable toilets across East Anglia.
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7,000+ toilets
35 years of experience
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